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NPR Ombudsman
The Women's March passes by the U.S. Department of the Treasury in Washington, D.C.

Mailbag: For Two Marches, Different Causes, Different Complaints

Jan 27, 2017
Coverage of the Women's March and the March for Life raised questions about crowd size and language.
NPR
NPR Ombudsman
White House press secretary Sean Spicer calls on a reporter during the daily briefing at the White House in Washington, on Wednesday.

The Pros And Cons Of NPR's Policy Of Not Calling Out 'Lies'

Jan 26, 2017
Listeners overwhelmingly disapprove of NPR's explanation.
NPR
NPR Ombudsman
NPR photojournalist David Gilkey and NPR Afghan interpreter Zabihullah Tamanna.

Independent Audit Concludes NPR Not At Fault In Death Of Two Of Its Own

Jan 24, 2017
The internal report recommends improvements to security protocols.
NPR
NPR Ombudsman

Making 'Quality Assurance' A Top NPR.org Priority In 2017

Jan 19, 2017
Following a record digital audience in 2016, the NPR newsroom should focus on fundamentals this year.
NPR
NPR Ombudsman
President-elect Donald Trump listens to a question during a news conference in the lobby of Trump Tower on Wednesday.

The Thinking Behind NPR's Reporting On The Trump Dossier

Jan 13, 2017
Listeners are divided on whether NPR reported too much or not enough.
NPR
NPR Ombudsman

Poorly Framed StoryCorps 'Experiment' Misfires

Dec 15, 2016
Troubling framing skews the intention of a StoryCorps segment.
NPR
NPR Ombudsman

About The Ombudsman

Dec 14, 2016
What role does the Ombudsman play at NPR?
NPR
NPR Ombudsman
Anchor Korva Coleman delivers the 10 a.m. newscast on December 7, 2016, as seen on <a href="https://www.facebook.com/pg/NPR/videos/">Facebook Live</a> by an audience of more than 76,000 viewers.

Navigating Newscasts at NPR

Dec 09, 2016
A look at how the newscasts come together.
NPR
NPR Ombudsman
In this Nov. 26, 2016 photo, organizers of protests against construction of the Dakota Access oil pipeline speak at a news conference near Cannon Ball, N.D.

Pipeline Protests Prompt Calls For More Coverage

Dec 02, 2016
NPR has produced roughly 50 newsmagazine and online stories about the pipeline protests so far.
NPR
NPR Ombudsman
In this August 2016 photo, Stephen Bannon, then-Republican presidential candidate Donald Trump's campaign chairman, attends Trump's Hispanic advisory roundtable meeting in New York.

Listeners: Two Recent Interviews Are 'Normalizing Hate Speech'

Nov 18, 2016
Pleas for a different approach to reporting on the "alt-right."
NPR
NPR Ombudsman
The NPR newsroom during election coverage on November 8, 2016, in Washington, D.C.

NPR's Election Coverage: A Review And Wrap Up

Nov 15, 2016
An analysis of NPR's journalism over the long presidential campaign.
NPR
NPR Ombudsman
Hillary Clinton spoke to the audience during the second presidential debate.

Poor Timing To Investigate A Trump Attack Line

Nov 04, 2016
The NPR story came almost a month after Trump's attack and less than a week before the election.
NPR
NPR Ombudsman

Frequently Asked Questions: Ombudsman Edition

Nov 02, 2016
Fast answers to common questions.
NPR
NPR Ombudsman

Fact Checking The Vox Pops; Election Coverage: Oct. 9-22

Oct 28, 2016
"Person on the street" interviews rankle some listeners.
NPR
NPR Ombudsman
WikiLeaks released emails allegedly from Democratic presidential candidate Hillary Clinton's campaign chairman, John Podesta.

How Should NPR Report On Hacked WikiLeaks Emails?

Oct 19, 2016
Ethical dilemmas make reporting on hacked information awkward.
NPR
NPR Ombudsman
A leaked video showed Donald Trump (pictured with 'Days of Our Lives' actress Arianne Zucker and then-Access Hollywood co-host Billy Bush) bragging about groping women.

Calling Trump's Bragging What It Is; Election Coverage: Sept. 25 – Oct. 8

Oct 14, 2016
What language should NPR have used to describe Donald Trump's comments in the leaked Access Hollywood video?
NPR
NPR Ombudsman

'A Weekly Pattern Of Unfairness': Political Commentary On NPR

Oct 05, 2016
Listeners question the ideological match-ups in political opinion segments.
NPR
NPR Ombudsman
Scientific American reported last week on the US Food and Drug Administration's past use of what are known as "close-hold" embargoes.

Reporting Embargoes That Cross The Line

Sep 30, 2016
Scientific American examines a controversial practice that NPR and others agreed to in 2014.
NPR
NPR Ombudsman
Republican presidential nominee Donald Trump answers a question as Democratic presidential nominee Hillary Clinton listens during the presidential debate at Hofstra University on Sept. 26, 2016.

Behind The Scenes: NPR Fact Checks First Debate In Near Real Time

Sep 27, 2016
Listeners want to know how the fact-checkers chose which facts to check.
NPR
NPR Ombudsman
Democratic presidential candidate Hillary Clinton waves as she walks from her daughter's apartment building Sept. 11, 2016, in New York. Clinton unexpectedly left the 9/11 anniversary ceremony. Her campaign later announced she had been diagnosed with pne

Tracking Election Coverage: September 11-24

Sep 26, 2016
Candidate coverage evened out a bit in the past two weeks.
NPR
NPR Ombudsman
The rise of a young Donald Trump was explored in the NPR special, <em>The Making Of Clinton and Trump</em>.

Tracking Election Coverage August 28-September 10

Sep 15, 2016
We're tracking NPR's election coverage for balance and best practices.
NPR
NPR Ombudsman
Cokie Roberts talks to George Stephanopoulos, on ABC's "Good Morning America" in 2015.

A 'Whisper' Of News Creates A Commentary Brouhaha

Sep 14, 2016
Listeners had concerns about anonymous sources in a Morning Edition commentary.
NPR
NPR Ombudsman
Libertarian presidential candidate Gary Johnson speaks during a campaign rally Sept. 3, 2016, in Des Moines, Iowa.

Listeners Ask: Where's The Third Party Candidate Coverage?

Sep 08, 2016
Third party candidates Gary Johnson and Jill Stein are getting little NPR coverage.
NPR
NPR Ombudsman
Democratic presidential candidate Hillary Clinton reacts while greeting supporters after giving a speech on the economy at Futuramic Tool & Engineering, in Warren, Mich., on Aug. 11.

Tracking Election Coverage: July 7-27

Aug 31, 2016
Listeners want to hear more Clinton coverage.
NPR
NPR Ombudsman

Mailbag: Saying Goodbye To Comments

Aug 24, 2016
Users responded to NPR's recent decision to shut down comments.

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