Nevada Public Radio Complaints Policy
These policies apply to content you read on this site, hear on air on any of our Nevada Public Radio stations or in the pages of Desert Companion magazine published by Nevada Public Radio.
All complaints about Nevada Public Radio content will be dealt with promptly. We want to maintain your confidence in Nevada Public Radio as a media organization integrity with genuine concern for feedback and audience input. Contact us at 702-258-9895, write to us at Nevada Public Radio, 1289 S. Torrey Pines Drive, Las Vegas, NV 89146.
If you have a complaint about network programming aired on News 88.9 KNPR
Your concern will be acknowledged promptly by contacting the specific national program producer ( see our program grid) or the NPR ombudsman. Email us at email@example.com
For complaints arising from our publication Desert Companion please contact firstname.lastname@example.org.
If you have a complaint about locally produced content on air at News 88.9 KNPR , online at knpr.org or in Desert Companion magazine:
Errors of fact brought to our attention are investigated by individual reporters/producers and prompt corrections issued on the air as close to the original air date as possible. In the case of online content we may add a clarification or correction. Desert Companion is published monthly so clarifications and corrections appear as print deadlines permit.
If you have a complaint about the general content or presentation of locally produced content your concern will be forwarded to the News Director, Director of Programming, Desert Companion Editor. It will be reviewed with the local program producers. You will receive a prompt response.
Complaints about music programming on Classical 89.7 KCNV may be answered directly by the Director of Programming..
If you are not satisfied with this response, you may then contact the President & CEO of Nevada Public Radio. The President will address your complaint in consultation with the relevant senior staff and external advisors. If this response does not alleviate your concerns, you may request that your complaint be addressed by the Nevada Public Radio Board Chair. This should be done in writing addressed to the Board Chair. The Chair may choose to dismiss the issue or bring the complaint forward to either the Executive Committee or the full Board. If dismissed by the Chair a written response will be issued in a timely manner.
You may be invited to appear in person to address the Board if the Chairman chooses to have your issue added to the agenda of the next regularly scheduled bi-monthly board meeting. The decision reached by the Board of Directors will be final.
If you want to respond to a locally produced content, news story or commentary on News 88.9 KNPR , KNPR.org or in Desert Companion or Desert Companion.com
If you have suggestions for improving broadcast programming, news/feature reporting, guest interview selections or the range of opinions aired you will receive a response from the News Director or Director of Programming and your ideas will be shared with news staff.
Nevada Public Radio has no legal obligation to offer 'response' airtime to persons who disagree with a news report, program or commentary. The 'equal time' rule was abolished some years ago. Nevada Public Radio adheres to all FCC election coverage regulations.
Feedback and suggestions are always welcome at Desert Companion magazine and should be directed to email@example.com.
Participation in KNPR’s State of Nevada is encouraged during the broadcast. Please review our policies on participating in KNPR's State of Nevada here.
Nevada Public Radio encourages interaction and participation on the stories and reporting we air, publish online or in print. Please use the “comment” opportunities on each story or respond via Facebook and Twitter.
Complaints about Underwriting or Fundraising Activities
Complaints about on-air fundraising, underwriting announcements, special events or any other aspect of Nevada Public Radio's revenue activities, will be referred to the Director of Development who will provide a prompt response.
If you are not satisfied with the response, you may then contact the President and CEO. As above, if that response is unsatisfactory you may request your complaint be addressed by the Board Chair and ultimately by the full NVPR Board of Directors.
Nevada Public Radio may wish to use listener or reader comments, complaints or compliments on the air, online or in print. We will only do so with your express permission.
At our discretion, we may elect not to respond to communications that are abusive, use foul language or contain personal attacks on NVPR staff.